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Testimonial by: Katarina Christenson 20--Jan-2010Date added: 20/01/2010
Title: Exceptional service
I received exceptional assistance with a problem I reported via email. I was very upset when I discovered that the filter I had ordered for my new lens appeared to be faulty in that a wire was sticking out from its thread. I emailed sales at 10PM and received a response within 5 minutes advising me how to fix the problem and that it was a spring that had popped out and just needed to be pushed into place. I was able to fix it and I was very relieved that I did not have to worry about it for more than 5 minutes.

I have purchased numerous products (mostly filters) from Greg Smith's using the excellent online ordering system and have always received prompt and very courteous responses to all my enquiries and orders.

THANK YOU!
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